Engage with clients and prospects to gather deep insights into their operational needs and requirements when launching a financial product using Methodic. For instance, understand how a client expects the onboarding process to work, what their reporting needs are, or what specific compliance rules they must follow.
Document current and proposed workflows in detail (using flowcharts, use cases, etc.), covering everything from how money moves through our system (e.g., funding accounts, trading transactions, fee calculations) to how exceptions are handled (fraud alerts, support escalations).
Analyze regulatory requirements in different jurisdictions (Australia, New Zealand, Brazil, Hong Kong, US, etc.) that affect our platform's functionality. Translate these laws and guidelines into clear business rules or system requirements (e.g., “system must generate X report for regulatory body Y” or “users from region Z must go through additional KYC checks”).
Work with the product manager to prioritize these requirements and clarify details during the design phase of new features or modules. Ensure that the intended business logic is accurately understood by the engineering team.
Assist QA in creating test scenarios that reflect real-world usage and compliance scenarios, ensuring that developed features truly meet the business needs (e.g., does the tax reporting module produce correct output for various scenarios?).
Participate in user acceptance testing, sometimes alongside clients, to validate that new features or configurations meet their business requirements before full rollout.
Continuously research industry best practices and emerging fintech trends, using that knowledge to suggest improvements or new workflows that Methodic should support.