Methodic – Privacy Policy

1. Information We Collect

We collect limited information necessary to provide our Services, including account information (name, email, company, and payment details), usage data (IP address, browser type, activity logs), and optional support communications or feedback.

We may process data on behalf of clients as part of our SaaS operations. Methodic acts as a data processor, and clients remain responsible for their users’ data.

2. How We Use Your Information

Operate, maintain, and improve the Services.

Communicate with you regarding your account or support requests.

Process payments and enforce terms.

Comply with legal or regulatory requirements. We do not sell or rent personal information.

3. Storage and Security

Data may be stored on secure servers located in Australia, the United States, or other jurisdictions where we or our providers operate.

We implement administrative, technical, and physical safeguards to protect data against unauthorized access, loss, or misuse.

4. Third Parties

We use trusted third-party providers for hosting, analytics, and payment processing. These providers may access information only as necessary to perform their functions and are obligated to protect it.

5. Cookies and Analytics

We may use cookies or similar technologies to operate our website and understand usage patterns. You can disable cookies in your browser settings.

6. Your Rights

Depending on your location (e.g., under the Australian Privacy Act or U.S. state laws), you may have the right to access, correct, or delete personal information. Contact us to exercise these rights.

7. Data Retention

We retain data only as long as necessary for the purposes described above or as required by law.

8. Changes

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.

9. Contact

For privacy questions or requests, contact: privacy@methodic.com